Technology - Customer Platform Product Owner


Responsibilities

  • Completely dedicated to the main customer-facing platform

  • Creating survey forms and designs to better understand the client requirements and Crafting User Journeys on the platform on all channels: Website + Apps

  • Need to study various other platforms and competitor products to deeply research & understand the exact requirements of our customers and decisions on the features to adopt from the platforms and leverage our resources for execution

  • Is responsible for building features on the platform and the prioritization of these features going Live, and end-to-end User Journeys

  • Responsible for the product development life cycle and project management of the same

  • Is a part of the Steering Committee and understands the needs, mission, vision, targets and KPIs of the business

  • Is also responsible for the scalability and providing convenience to our clients to better our conversion rates and increase revenue regularly

  • Business first approach, planning and designing wireframes, content slots and coordination with the Development and QA Teams for Delivery


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Transactions - Relationship Manager

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Technology - Employee Platform Product Owner