Client Service - Relationship Manager
Responsibilities
Profiling and onboarding clients after understanding their requirements and Real Estate portfolios
Engaging existing clients via service calls and resolving service escalations
Generating revenue, increasing client wallet share, and cross-selling our Products
Resolve service escalations by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
Requirements
Graduate - specialization in any discipline
Prior work experience is preferred but freshers are also welcome
Good communication and interpersonal skills
The candidate should be a go-getter with high energy levels and a passion for client management