How to view and edit your Profile:
The Indiassetz apps Profile option to manage various aspects of the account, documents, orders, saved property, and payment history.
Account overview :
Profile: You can monitor and enhance your profile completion status here. This ensures all your necessary information is up-to-date and accurate. Regularly checking this helps you maintain a complete and current profile.
E-KYC: You can verify your identity through KYC (Know Your Customer) verification. This process is crucial for security and compliance. Detailed information on how to complete E-KYC is available in this section.
Your address: You can add a new address or update your existing one. Keeping your address current is important for various services and communications.
Personalisation: You can add basic information to personalize your experience:
Your occupation
Your income range
Your current investments
Your investment plans
This allows you to set preferences for a tailored experience on the platform. By providing this information, you enhance your user satisfaction and engagement, as the system can better understand your needs and interest
Your Profile:
Your profile offers two main sections:
Profile
Contains personal info such as name, contact details.
Allows you to manage and update your personal information and address.
Relationship Manager
Dedicated Support: Get a personal account manager for tailored assistance with your account or services. Our Relationship Manager will be your go-to person for any questions or needs.
Complex Issue Resolution: Don't worry about navigating intricate account-related matters. Your dedicated relationship manager will help you find solutions and resolve even the most challenging issues.
Schedule Calls: In addition to email support, you can also schedule calls with your relationship manager for a more in-depth discussion.
Your Orders:
The your order section include :
Lists past and current orders or transactions (Exchange,Yard Services).
Provides a history of your purchase activities.
Helps you track the order Status
Click on your order section.
Documents:
In this section, you can view various types of documents like:
Property Documents
Quotations
Payment Invoices
Property Documents:
Specific documents related to properties.
Includes property deeds, titles, and other legal documents.
Ensures transparency and legality in property transactions.
Quotations:
Offers quotes or estimates for services.
Helps you make informed decisions about purchases.
Provides pricing information for budget planning.
Payment Invoices:
Displays invoices for payments made or due.
Provides a record of your financial transactions.
Helps you track and manage your payments.
You can filter these documents, making it easier to find specific items.And also Allows you to view and download essential documents.
Ensures easy access to critical information.
Saved Properties:
Lists properties saved for future reference.
Allows you to bookmark properties of interest.
Helps you keep track of potential properties for purchase or rental.
Remove properties:
Simplify property management with a single click. Just tap the cancel icon next to a saved property to promptly remove it from your list, ensuring swift and hassle-free updates.
Payment History:
Shows a history of your payments made.
Provides a detailed record of your financial transactions.
Helps you track and manage your payment history.
Update/Edit Profile:
Allows changes to your profile information.
Enables you to keep your profile information up to date.
Ensures your account details are accurate and current.
Updating Profile Photo:
Option to upload or change your profile picture.
Helps personalize your profile and account.
Allows you to showcase your identity or branding.
Delete Photo:
Option to remove your profile picture.
Allows you to reset your profile photo to default.
Provides a way to remove personal images from your profile.
Contact Us:
Provides contact details for customer support.
Offers a way to get in touch with platform administrators.
Helps you resolve issues or seek assistance when needed.
KYC Verification Process:
Initiation: Clear option to start the E-KYC process within the profile section.
Document Selection: You can choose from a PAN card, Aadhar card, driver's license, or voter ID.
Verification Steps:
App retrieves document details from Digilocker
Completion:
Final submission of verified details
Confirmation of completed E-KYC process